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Should you record your Telephone Calls?

Should you record your Telephone Calls?

Recording Telephone Calls is typically something that is thought to only be done by "Big Business". While this is certainly true we are also seeing a growing trend for more and more small-medium sized businesses putting recording systems in place.Business reasonsMore and more organizations are having…

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Do you Need a Phone System?

Do you Need a Phone System?

Maybe you have made the plunge and started your own company or maybe you already run a successful company that is growing. Almost every business has a need for voice communications of some form and these can range from a single cordless phone to a fully unified call centre with integration to your line…

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Do you have the BEST Internet for your business?

Do you have the BEST Internet for your business?

25 years ago the telephone was the main medium of business communications for customers (or prospects) to connect with your business.Of course there was always the postal service but it was primarily the telephone. Everyone knows that this is no longer the case. The telephone is still extremely important…

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NEC Electronic Hookswitch for Wireless Headsets now Available

NEC Electronic Hookswitch for Wireless Headsets now Available

Many office employees who are "heavy" phone users are already using Headsets as a more comfortable way of talking on the phone. The vast majority of these headsets are now wireless which simply enhances the comfort and convenience that much more. So when it comes to the configuration and operation of…

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