On-Demand IT Services

IT outages can bring business to a halt. CONNECT ensures that your IT and telecommunications are kept on track.

No Contract, No problem

CONNECT's on-demand IT services are available when and where you need them. The same great team that's just one call away, without any long-term commitment to a service plan.

The Perfect Temp (IT Systems Admin)

For a few hours or a day here and there, whatever you need, we will assume the role of a network or systems administrator in your organization. We're like the perfect 'techie temp,' always ready to show up when you need it. CONNECT's IT Support Technicians are uniformed and mobile-ready to serve your company in the north from Kamloops and Vernon through Winfield, Kelowna, West Kelowna, Peachland, Summerland, and south to Penticton, OK Falls, Oliver, and Osoyoos.

We're happy to assist with:

Performing backups of data
Applying operating system updates and configuration changes
Installing and configuring new hardware and software
Adding/deleting/modifying user account information
Maintaining network security and data integrity
System performance tuning

CONNECT's IT Support Technicians are uniformed and mobile-ready to serve your company.

Pro tip: We offer network administration and the rest of the services on this page as an on-demand service or as part of a Managed Services Plan.

Learn More

Disaster Prevention & Recovery

We will provide end-to-end support to protect your business from unexpected events with proactive disaster planning and rapid emergency response. We can reduce costly downtime by mitigating the effects of disasters and by quickly recovering your information systems so that your business can go back to being productive as quickly as possible.

Maintenance & Updates

Keeping your information systems up to date is paramount to ensuring security and functionality. We offer Office 365 migration and setup, plus system updates for your Windows workstations and laptops to keep them running in good health.

Technical Support, Troubleshooting & Repair

Nothing can be more frustrating to employees and detrimental to productivity than computer problems. We are always only a phone call, email, or text message away! CONNECT’s on-demand technical support will empower your staff to be more productive, regardless of their technical expertise.

Email & Web Hosting

We provide professional web development services including website design, custom web application development, web programming, and e-commerce. Our team's strong technical competence enables us to quickly deliver scalable solutions that are affordable, robust, and customizable. We provide hosting services for your website and will take care of domain names, email accounts, databases, and web applications.

Resource Procurement

Whether it's a new workstation, a particular piece of software, or a hard-to-find toner for your old copier, our knowledgeable staff will find the best options for your next technology purchase. No order is too big or too small! If you need it, we'll help you get it.

Already a Shaw Customer?
Consider Switching?

We have been very happy with our dealings with CONNECT. They respond quickly and give us great service.

Manse Binkley, Owner/General Manager, Harmony Honda

Opening a new hotel is a daunting task. There are a million things to do, a million people to see and a million decisions to make. One of the best decisions I made during our recent hotel opening was hiring CONNECT. They provide our hotel with incredible response time, industry-leading expertise, and…

Thom Killingsworth, General Manager, Four Points by Sheraton Kelowna Airport

With the completion of our new Winery at Hester Creek Estate together with our Villas, and our Restaurant, Terrafina, we are communicating between three separate buildings. CONNECT has been our trusted communications partner every step of the way. Communication is paramount in any business, and we are…

Mark Sheridan, President, Hester Creek Estate Winery

Sentes Automotive Group trusts CONNECT for their communication needs.We have worked with CONNECT at all of our locations and are completely satisfied with the high level of communication and service. In today's busy world it is nice to know that you can still make one phone call and have total confidence…

David Dempster, Controller, Sentes Automotive Group

We have worked with CONNECT for approximately 18 years. In this time, they have given us fantastic service. We find that they are prompt, efficient, courteous and very friendly. Customer service is "off the charts," and we will and do continue to recommend CONNECT. Thank you to the team at CONNECT—you…

Marielle Brule, Partner, Grant Thornton

We are delighted with the work CONNECT has completed for the Kamloops Child Development Society. Our experience with CONNECT was better than we could have imagined. Many thanks on a job well done!

Deborah Frolek, Executive Director, Kamloops Child Development Society

Thank you CONNECT Okanagan Telephone for the ‘exemplary customer service’!

Christa Park, Hotel Manager, Royal Anne Motel

We have recently outsourced all of our IT needs to CONNECT and have found their team to be highly responsive with excellent communication processes! South Okanagan’s busiest Real Estate office depends on CONNECT for their communication needs.With offices throughout the South Okanagan, Royal LePage Locations…

Roger Love, General Manager, Locations West Realty

CONNECT has served Prestige Hotels & Resorts for many years. They are our trusted partner for both Telecom, IT and Wi-Fi solutions. From new construction to service and maintenance, the team at CONNECT always delivers!

Tanya Stroinig, Vice President of Operations, Prestige Hotels & Resorts

It is my pleasure to recommend CONNECT for professional business communications solutions. I have worked on a number of voice and data communications projects with CONNECT and have been very happy with the results. Their sales and support teams are easy to work with and are flexible enough to deliver…

Mike Schwarz, IT Manager, Westbank First Nation

CONNECT facilitated and coordinated the installation of our phone lines and phone system with ease. The Team was quick to address any issues that came up and provided support whenever necessary.The nature of our business and the strict guidelines surrounding it presented no issues or obstacles for the…

Susan Bryan, Administrative Assistant , Honeywell Building Solutions Okanagan Correctional Centre

CONNECT has demonstrated they are a professional, dedicated and customer-focused IT services organization. The team is quick to respond, friendly and efficient, and truly focused on our IT needs. This has created an extremely positive working relationship...and we look forward to continuing a quality…

Trinity Church, Trinity Church

We have recently moved into a new location, and with our relocation, we decided to change our IT service provider. We engaged CONNECT, and are thrilled with our decision! CONNECT is responsive, responsible, and a great technology partner for our clinic. As part of our relocation, they revamped our network…

Lynda Cotnoir, Office Manager, West Kelowna Medical

We have recently outsourced all of our IT needs to CONNECT and we have found their team to be highly responsive with excellent communication processes!

Greyback Construction Ltd., Greyback Construction Ltd.

CONNECT has been our in-house telephone provider since April 2011. In June 2017 CONNECT merged our service to accommodate our IT needs and we are one of their supported managed service clients for voice and data. The team at CONNECT are responsive and very knowledgeable. I would highly recommend CONNECT…

Yvonne Hare, Executive Director, Scw'exmx Child & Family Services Society