One Company. One Number. 1-800-595-8882



The CONNECT team members across Kelowna, Penticton, and Kamloops offices are proud to support local businesses

One company. One number.
Complete IT and telecom solutions.

Okanagan Telephone Company and its IT division Connect have rebranded & merged as CONNECT, with powerful benefits for business customers. Building on 30 years of local connections, now there’s one company to call for expert Telecom and IT services.

Since 1986 Okanagan Telephone has been providing innovative telecom products, services, and solutions to businesses and organizations throughout British Columbia.

With a combined team of familiar faces from both companies, CONNECT is forging new roads ahead offering full computer network support, desktop, server and hardware sales, installation, and on-site service. Ownership is from within the ranks - local as ever. Okanagan Telephone has decades of strong community ties, and we’re proud of our heritage. Future focused, we’re excited to provide expert, high-quality IT and Telecom services backed by our industry-leading written guarantee.

CONNECT, because communication is everything!

Happy Clients
Years in Business
Office Locations

Your local,
expert team.

CONNECT IT local team

Management Team
(and, mascots)

Troy Schalm

Troy grew up on a farm in the Cariboo region of BC along the Fraser River. After studying telecommunications at what was then Cariboo College in Kamloops, he moved to the Okanagan in 2000 to work as telecom technician for CONNECT.

He left CONNECT in 2005 to start a different business, but returned…

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Troy Schalm

Owner, General Manager

Brian McArthur

Brian started with CONNECT in 1994 after spending 14 years with Northern Telecom in Ontario. Over the past 40 years in the telecom industry, he has had to evolve along with the huge technology changes that have taken place in the industry.

“I have learned a lot and am still learning,” says Brian.


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Brian McArthur

Business Development, Telecom Sales Manager

Terry Bulman

Terry has worked at CONNECT for the past seven years.

After two years studying telecommunications at BCIT, Terry moved to Kelowna and started at SelecTel as a technician before joining Okanagan Telephone. He left Okanagan Telephone after a decade to become a partner with Interior Telecom and…

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Terry Bulman

Telecom Operations Manager

Brad Tait

Behind the rough and rugged image, Brad says he is actually a warm and kind-hearted person who does not take himself too seriously.

With 36 years of experience in the interconnect telecom sector, he provides a wealth of expertise in telephone systems, public address systems, data security and…

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Brad Tait

Field Services Manager



the dots.

  • 2020
  • 2019
  • LinkPoint aquires CONNECT

    LinkPoint completes acquisition of CONNECT

    This is an exciting growth opportunity for CONNECT, and will allow us to serve our customers better as we increase access to resources and enhance the amount of services we offer.

  • 2018
  • 2016
  • CONNECT Rebranding

    Celebrating 30 Years In Business

    Celebrating 30 years in business, we rebrand as CONNECT to better represent our full suite of business communications services: computer IT, telephone systems, and building access control & surveillance.

  • 2015
  • 2009
  • CONNECT IT services

    OK Tel Acquires Connect IT

    OK Tel acquires a Kelowna-based IT firm Connect IT and begins the journey into IT services

  • 2008
  • 2003
  • OK Tel wins Bell Canada Contract

    Bell Canada Contract

    OK Tel wins the contract with Bell Canada to assist with delivery of the first on-net dial tone as an alternative to Telus

  • 2002
  • 2001
  • First NEC VoIP Phone System

    OK Tel deploys one of the first NEC VoIP telephone systems in Canada for a Kelowna Call Centre

  • 2000
  • 1994
  • OK Tel officially registered

    Registered as BC Company

    OK Tel is officially registered as a BC company

  • 1993
  • 1990
  • OK Tel forms NEC partnership

    OK Tel Becomes NEC Reseller

    OK Tel forms a reseller relationship with NEC. This is still in place today and is one of the longest running in Canada.

  • 1989
  • 1986
  • Okanagan Telephone is formed

    Okanagan Telephone Is Formed

    Following the deregulation of telecommunications in Canada by the CRTC, Okanagan Telephone is formed by the owners of Omega Communications. The name "Okanagan Telephone" had been released by BC Tel who had purchased the original longstanding telephone company.


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