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Join Our Team

We Are Always Looking for Talented People! Looking to kickstart or grow your career in technology? CONNECT offers a great learning environment on the leading edge of telecommunications and computer IT.

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Join our professional team in Kelowna, Kamloops or Penticton, and support our bustling technology sector throughout the Thompson Okanagan.

Did we mention BC’s Interior is the best place to live in the world?


Current Job Postings

We are always looking for talented people! Even if we don't have any positions listed, please email us your resume if you feel you'd be a good fit for our team: jobs@connect-it.ca

CONNECT Okanagan Telephone is the BC Interior's premier communication company.

We are actively seeking the right person to join our team as an IT Dispatch Coordinator based in our Kelowna office.

The successful candidate will need to be able to work in a busy office environment, have strong organizational skills, possess a positive attitude, ability to multitask and prioritize, have great attention to detail along with the ability to always provide a positive customer experience.

Computer experience is a must, and any type of previous dispatching or scheduling would be a benefit

Duties:

  • Receive requests from client (phone, email, web portal)
  • Prepare the tech schedules for the next week. Verify that technicians are aware of any changes from their normal schedule.
  • Preview the upcoming weeks and schedule technicians to tasks as early as possible.
  • Coordinate any planned out-of-town services with the technician and the client.
  • Client liaison, follow-up with clients regarding scheduling and provide updates/feedback communication!
  • Manage outstanding Service Orders and creating follow-up tasks for Reps to enter time
  • Create Service Orders
  • Create tasks and schedule Reps
  • Manage dispatch board

This is permanent, full-time offer with a well respected Okanagan company with an excellent extended benefits plan as well as a company profit sharing plan.

To apply please email resume to: jobs@connect-it.ca

Apply today

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