2014 has been the year of wireless. Wireless consumer electronics are on the rise, and more and more businesses are changing their procedures and policies to include wireless devices. There are a number of reasons why wireless, well, everything is a big hit, especially in the business world.
*Better Productivity *
Studies have found that those working with headsets are more productive in their day-to-day business. Simply put, headsets allow workers to utilize both their hands while on the phone, and it reduces the amount of time it takes them to pick up calls. Wireless headsets further productivity by allowing workers to move freely up to 300 feet from their phone. This allows for efficient use of time while on the phone, and it also allows question to be answered more completely and more quickly.
*Better Audio Quality *
The microphone of wireless headsets stay in one place, regardless of how users move about. This feature allows for better audio quality, overall. With a regular phone receiver, audio quality is dictated by where the users mouth is, and how they are moving during the call. Wireless headsets completely eliminate this variable, creating a consistent sound quality that is better than traditional receivers.
*Noise Reduction *
Wireless headsets also help the drowned out the ambient noise that is common in businesses and other work spaces. Noise reduction aspects are helpful for both parties on the phone. The party in the office will have an easier time understanding the needs of the customer, and the customer won't hear the movement of an entire office in the background. This leads to more efficient and effective phone calls, and, in many cases reduces the length of business phone calls.
It's Better for the Body
Every business owner knows that the biggest zapper of productivity is sick time. The healthier a worker is, the more work they'll complete and the more efficient they will be while doing it. The normal position that a person is in when they answer a traditional phone is fine for a few minutes, but over the course of a day or a week, it can lead to major back and neck pain. Repetitive strain injuries have also been documented in workplaces from excessive phone use. All of these problems can be avoided with proper posture, and wireless headsets take care of that. Because the worker doesn't have to hold the receiver, he or she is free to sit up straight and avoid the strain and pain that comes from holding a phone receiver to the ear. Headsets easily provide the user with the ability to move around the office. We all know that sitting in front of a computer for extended periods is hard on your body, with a wireless headset you have the ability to get up and move around, change your position.
Wireless headsets bring a lot to the table. Consumer electronics have moved into the world of wireless, and now it is time for businesses to do the same. The benefits of wireless headsets simply can't be emphasized enough, as they lead to healthier and happier workers, and thus, a healthy and happier business.
Do you have questions or concerns about the phone system you are currently using? If so, feel free to contact us, and we'll be happy to help you find a solution that better fits your needs. Okanagan Telephone Company is a premier Plantronics dealer in BC.